The file permissions of the products.xml file need to be changed. Remove the read-only flag of this file so that the new product can be saved. This file is located in the folder specified under Options/Folders.

If you purchased QLM's Maintenance Plan, you can upgrade to QLM v5 by doing the following 1) backup your products.xml file, 2) uninstall the older version of QLM, 3) install QLM v5,  4) Activate QLM v5 by entering your original activation key in QLM's license window in the About tab.

If you did not purchase QLM's Maintenance Plan, you can upgrade to QLM at 75% of the regular price. Please contact us to get your 25% discount coupon.

If you have already purchased QLM Express,  select the upgrade to QLM Professional from the purchase page.

The Quick License Manager API supports Windows 2000, Windows XP, Windows 2003, Windows Vista and Windows 7. The Quick License Manager Console supports Windows 2000, Windows XP, Windows 2003, Windows Vista and Windows 7.

Yes, you can use Quick License Manager with Delphi. You need to create COM Wrappers for the IsLicense50.dll using the TLIBIMP utility located in the Delphi bin folder.

Yes, you can use Quick License Manager to protect Excel sheets. A sample is provided in the Samples folder.

There are 2 possible reasons:

• You have not registered the IsLicense50.dll.
• If you are developing in C++, you need to call CoInitialize (NULL) before creating a COM object.

The QLM Console that is used to generate and validate keys uses the .NET Framework 2.0. The QLM Express API is exposed as a COM API as well as a .NET 2.0 assembly. If you use the COM API, your application will not depend on the .NET Framework. The QLM Professional and QLM Enterprise API depend on .NET 2.0.

The .NET Framework is a development and execution environment that allows different programming languages and libraries to work together seamlessly to create Windows-based applications that are easier to build, manage, deploy, and integrate with other networked systems.

Under some circumstances, the setup mail fail to install the .NET Framework. In this case, try to install the .NET Framework directly from Microsoft's web site at: Microsoft .NET Framework 1.1

Once the .NET Framework is installed, try to install Quick License Manager.

The merge modules VC User CRT71 RTL and VC User MFC71 RTL are typically found in C:\Program Files\Common Files\Merge Modules. Unfortunately, the merge modules that Microsoft created have an issue in that they install DLLs in the Installation folder of the main application instead of the system folder. Since IsLicense.net.dll is not installed in the installation folder, it does not find these DLLs. An updated version of these merge modules can be found in the installation folder of Quick License Manager (under the Merge Modules folder). This updated version installs the system DLLs in the system folder.

To use the updated merge modules, you need to replace the existing Microsoft merge modules located in C:\Program Files\Common Files\Merge Modules with the updated ones. It is recommended to backup the Microsoft merge modules into another folder prior to replacing them.

You can download these merge modules from here.

To add the Quick License Manager Merge Modules to InstallShield Express, follow the steps below:

• Start InstallShield Express
• Go to Tools / Options
• Click on the Merge Modules Options tab
• In the Merge Module Locations (All Users) field, type: C:\Program Files\Interactive Studios\QuickLicenseMgr\Redistrib\Merge Modules
• Click OK and Close InstallShield
• Start InstallShield and load your project
• Under the “Specify Application Data”, click on Redistributables
• In the right hand side list, select “Interactive Studios Quick License Manager” and make sure that a feature is associated with this merge module.
• Build your project

If you are using the .Net version of the merge module, please see the previous FAQ to get the updated version of some Microsoft merge modules.

• Uninstall QLM from the Control Panel Add or Remove Programs
• Install the permanent version of QLM (link sent to you at the time of purchase)
• Enter your activation key in the license window, starts with A
• Rebuild your application using Quick License Manager's permanent DLL (IsLicense50.DLL)

Quick License Manager is computer bound and can only be installed on one machine per license. To transfer, you must:

• Print, fill out and fax the following file to (514)344-3623. The office is located in Canada
• QLM License Transfer Request
• Uninstall QLM from the old computer using the Control Panel's Add or Remove Programs
• Install the permanent version of QLM (link sent to you at the time of purchase) on the new computer
• Enter your activation key in the license window, starts with A